A year ago British Gas sent a subcontractor to our road to replace the elderly
pipes with plastic ones. They dug holes. The holes filled with water.
I live at the bottom of a valley and the water table is about a foot down in winter.
They filled up the holes, apologised, and came back in the autumn. Success, though it took a week.
Path reconcreted, lawns resown with grass seeds, meters relocated outside the
houses, £50 compensation for the disruption.
Would I like a smart meter? I already have an electric one. Sure! It's fitted,
but after several months isn't online. I contacted them, they claimed to be
working on it but I suspect this was a lie.
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